Delivery Options Overview

At Mummal, we aim to provide a seamless shopping experience with flexible delivery options to suit your needs:

  1. Standard Delivery – Receive your order within 5-7 business days.
  2. Express Delivery – Get your items faster with delivery in 2-3 business days.
  3. Same-Day Delivery – Available for select locations; order before noon for delivery by evening.
  4. Free Shipping – On orders above a certain value, enjoy free delivery within Rajasthan and select regions.

1. Order the Product and Specify the Delivery Method

2. You Will Receive an Order Confirmation Message

3. Wait for Your Order to Arrive

4. Pick up Your Order at The Checkout Area

Exchange or Return of Goods

At Mummal, customer satisfaction is our priority. If you're not completely happy with your purchase, we offer the following options:

  1. Exchange – Products can be exchanged within 7 days of delivery if they are unused, unopened, and in their original packaging.

  2. Return – You can return any item within 7 days of delivery for a full refund, provided it meets our return policy requirements.

  3. Damaged or Defective Items – If you receive a damaged or defective product, please contact us immediately for a replacement or full refund.

The product is not accepted back if at least one of the components is missing:

  • Products are not eligible for return or exchange if any component is missing. This includes original packaging, labels, accessories, or accompanying documentation. To ensure a smooth process, please return the product with all its components intact and in its original condition.

FAQs

What payment methods do you accept?

We accept all major credit/debit cards, UPI, net banking, and popular digital wallets.

How long will my order take to arrive?

Standard delivery takes 5-7 business days, while express delivery is available within 2-3 days.

Can I track my order?

Yes, you will receive a tracking number via email once your order is shipped.

Do you offer international shipping?

Currently, we only deliver within India.

What is your return policy?

You can return products within 7 days of delivery if they meet our return requirements.

 

How do I initiate a return or exchange?

Contact our customer support team with your order details, and we’ll guide you through the process.

What if I receive a damaged or incorrect product?

If your product arrives damaged or incorrect, please contact us immediately for a replacement or refund.

 

Are there any shipping charges?

Shipping charges vary by location and order value. We offer free shipping on orders above a certain value within select regions.

Can I change or cancel my order?

Orders can only be changed or canceled before they are shipped. Contact customer support as soon as possible to request changes.